Reports have surfaced indicating that the Galaxy Note 7 launch has been delayed in parts of Europe – Germany in particular – as sales were set to commence this week. The news lands corresponding with multiple reports coming out of Korea that Samsung has plans to issue recalls for phones – anywhere from just some Exynos variants up to all Galaxy Note 7s that have been sold.
I suggest free bumpers.
Doesn’t nothing but denunciate a generalized lack of QC at the industry. Even those Lithium batteries at Philae/Rosetta performed as expected, on 2 decades old technology. Not the same as a failing keyboard. This is a long due, highly dangerous issue. Regulation should be more punitive.
Has the industry FORGOTTEN what is Statistic Quality Control? Is it cheaper to simply punish the supply chain when things go South? Doesn’t matter anymore to stand by a NAME?
If anything is left to a dimming Trademark to take care of, is quality. Is it being OUTSOURCED?
There is a difference here. Question is why did the battery fail. Please remember this is one of the the new generation of phones with water resistant coatings.
If there is some reaction between lithium batteries and the new coating may not been 100 percent expected. So it might be the new technology making the old technology unstable. Could be a new case for removable batteries.
If this is a case of just bad factory made batteries I agree samsung should have book thrown at them.
Samsung Mobile Phone batteries have a history of being garbage. 1 year life spans and for their devices under powered.
The best thing that happened to me was the screen digitiser breakage on my Note 2 whilst traveling. For the price of repair I ended up replacing the phone with a Huawei MediaPad X1 (7 Inch). Over 2 years now and the device runs as well as the day I bought it. Battery with no issues (2 days usage on a charge) and also no fragile screen unlike Samsung and Apple devices.
My wife when I was OS decided to replace her old Nokia and against my advice she ended up with a Samsung Galaxy. Boy does she rue the day she got that phone. Pity the Nokia had a bung USB port on it.
“…and also no fragile screen unlike Samsung and Apple devices. ”
A real carbon frame could do it.
Really, having a client to return to store (or worst, a far away service shop) before 2 software upgrades, is detrimental to Trademark Name.
“…Pity the Nokia had a bung USB port…”
Micro USB need (early) jubilation, resilience wise.
“… So it might be the new technology making the old technology unstable. Could be a new case for…”
…..
“…recalls for phones – anywhere from just some Exynos variants up to all…”
…..
Not directing heat to Samsung in particular.
My personal phone is underpowered (Alcatel), and knew it as soon as reading CPU specification. Have the original power calculus been respected along the always accidental walk to the market, selling price difference not amounting to one extra buck [maybe I am exaggerating (up)].
There is a knew breed of miniaturized non-rotating ultrasonic coolers [working on the same principle of old watch crystal oscillators].
Quite sure this is not an engineering issue.
Water-resistant coating for the Samsung Galaxy Note 7 is new mix.
And its not the only part that was new. There does need to be a more clear explain exactly what went wrong.
And it would not be the first time with samsung on the first generation of a item to have a major design flaw due to a interaction.
As used on deciding the frequency a CPU is going to be merchandised, doesn’t apply to products risking catastrophic failure. This principle seems to be ignored, at times. Indeed it doesn’t apply to batteries.
It’s mostly caused by third party USB-C cables, which don’t match the specifications. A co-worker pointed out to me as I got my Note 7 that there is an issue with cheap cables;
https://plus.google.com/collection/s0Inv
This isn’t just a Note 7 issue, but any device that uses USB-C. I’ve also yet to see a report on any variants besides the Exynos ones that are having the issue. Mine doesn’t even get warm when I connect the stock charger, and that’s the only charger I’ve used with it so far. Well, I may have used the one from my Note 4 with the supplied adapter as well. Still no warmth beyond how it should feel.
But kudos for Samsung to do a full recall/replacement. That must be costing them a small fortune in money, but will grant them a huge gain in customer loyalty. I mean if they just said ‘oh well, you’ve got a bunk device, deal with it.’ like most manufacturers would do, they would lose a ton of money (via law suits, brand loyalty, etc.).
Didn’t see Apple doing a huge recall when peoples phones bent.
If invalid cables triggers problem is a big problem here.
The battery in phone is meant to be protected from incorrect changing does not matter if incorrect cable or not. At worst incorrect cable should just cause phone to draw too much power and fry charging unit and cable never fry battery.
Battery failing is something wrong. Is it bad batteries or is it like the new water proof coatings. Basically something wrong in phone construction.
Yikes, wouldn’t that be worse? Since the charging unit is going to be plugged into the wall? That extra energy that isn’t regulated correctly through the crappy charger has to go somewhere, either the battery of the phone it’s charging, or the wall plug where it could potentially go into the outlet and burn the house down.
Forensics could tell. Not expecting it to happen.
Didn’t see iPhones causing a fire risk
Dunno about that but my sisters two year old iPhone battery just expanded , killed the phone and she almost caught fire from her anger fumes.
https://discussions.apple.com/thread/3718734?start=0&tstart=0
They apparently expand/explode though. Batteries all around seem to have this issue. So as I’ve read it, there have been 35 unconfirmed instances for the Note 7. I mean sure they show pictures of the fried phones, and can claim how it happened, but it could just as easily have been some people doing shit they shouldn’t have. Like charging it and testing the ability to write on the screen under water. Something tells me that’d cause issues
Edited 2016-09-05 01:19 UTC
I have a Find 7. In general one of the reasons why I own Find7 is the removable battery
I do not trust a charging phone or a phone left on out of sight.
So I remove the batteries.
I also do not usually charge batteries in the phone.
I remove them and have an external charger for that purpose.
I won’t be buying a built in non removable battery phone any time soon.
The battery technology is although well thought out by now, However, this whole globalism environment we live in now takes well thought out technology and thoroughly craps on it.