One week after the launch of iOS 8, Apple has already released its first update for the new OS in iOS 8.0.1, which contains a slew of bug fixes.
But you shouldn’t hit the install button yet. Soon after the update hit, an abnormally high number of users immediately started reporting that the iOS 8.0.1 update is breaking cellular reception and other features like TouchID. For those affected, “no service” is displayed after the update has been installed, and toggling airplane mode or powering the phone off and on again doesn’t seem to be fixing it. We’ve reached out to Apple for comment on the situation.
Do not install this update. There’s no way around it – these issues are very widespread. The iOS developers and ordinary users in my Twitter timeline are not pleased right now.
JustWorks™ © ®
Edited 2014-09-24 18:18 UTC
New is easy… right is hard
Don’t they test software anymore before releasing? WTF??
Good question since there’s no excuse for these type of problems — especially with a major update which should have received major testing to prevent this. Maybe Apple thinks they’re above getting a black eye.
Not just the software either. According to some reports the new iPhone is bending just sat in your pocket. More info here http://www.bbc.co.uk/news/technology-29331349.
Apple? Pfft!
ffs
When a phone costs as much as the iPhone 6, this shouldn’t happen, serious, serious fail apple…It looks nice though 😉
They have sold all available iPhone 6 and 6 Pluses and they are all out of stock – so no possibility to test.
If you’ve installed the update already, don’t panic. You can still do a backup in iTunes that can be used after restoring to 8.0.
Steps to fix:
1. BACKUP to iTunes (full backup) your iPhone
2. Put your phone in DFU mode (Device Firmware Update mode)
3. Restore iPhone to iOS 8.0
4. Restore from backup and sync
5. Everything is back and working
These steps worked for me.
Good Luck
CodeWrangler
That’s nice, but that hardly excuses a flaw this huge.
I agree. It’s not to have a backup plan in-case you need to revert to an old version. However, I expect Apple to have thorough testing cycles. If it’s not ready for prime time, then it’s just not ready.
They still use the music player for this? I thought iOS had caught up with Android?
compared to … rooting your device? adb over usb?
That’s much more intuitive. /s
If you haven’t used Android in 3 years you might have missed it. Android itself has a backup to the cloud inbuilt and most manufactures also offer their own version.
Yeah, but the Google Cloud backup (much like iCloud backup which has existed if you’ve used iOS in the last 3 years, see what I did there?) doesn’t do a full image restore.
This is what we’re talking about here. You go through iTunes for that. You either root your device or use ADB for Android.
BTW, I own a Nexus 5. Tyvm.
…for the prices they ask for.
One assumes that there’s a lot of pressure to hit deadlines for Apple Live events. And if you’ve ever worked on any project ever, you know that sometimes that just can’t happen.
Yet the pressure is still there.
Usually when problems like this start to surface it’s a sign of panicky management letting the shit flow down hill.
Someone else releases a product with defects.
Apple else releases a product with defects.
No, no and no. Premium prices => premium quality.
I’m no Apple fanboy, so I’m not apologising for their sloppiness. If anything I’m criticising their current policy of doing everything “big bang” style at Apple Live events, which put a very large, very immovable date in the calender that these teams must be under enormous pressure to hit.
Doing it that way is almost certainly going to introduce these kinds of issues, and it is inexcusable and entirely a problem of their own making.
They probably put Dr.Dre in-charge of QC this time. Mirrors the quality of his music and headphones.
That is the problem with the phone. It bends under pressure
What iPhone users should realize is that it is not the phone that bends, it is only yourself.
I wasn’t expecting the iPhone to remain straight.
It is basic mechanical engineering to check the stresses, you have a flat aluminum plate – if there are no rails on the side (or they are broken up by things like volume buttons) it will bend.
I’m also not sure why they have to be thinner. They could have put a bigger battery in, reinforced the case, and it would be bigger and heavier, but last beyond the end of the day.
At least the update isn’t bricking iPhones, but one of the problems is Apple’s policy of “you can’t go back again”. This is probably an anti-jailbreak mechanism, but it would be useful if you could retrograde one version.
Making sturdy & long-lasting phones goes against their desire to sell you new phones. I’m assuming Apple prefers their phones last til the next “upgrade” is available, but not last forever. Considering what people are paying, I would be absolutely pissed that the iphone6(+) can’t even sit in your pocket without being damaged.
Just for kicks, take a look at the cost breakdown of their latest & greatest:
http://www.businessinsider.com/analysis-iphone-6-plus-costs-prices-…
That must be why Apple never updates the software on their old devices. Oh wait.
Ironic you should mention that… Scores of people wanted to go back to ios 6.1.3 after updating to ios 7 since it caused their devices to be slow & sluggish. Apples response? Nope! But buying a shiny new iphone 5 will fix your problem. Apple refused to allow you to roll back even though ios hackers proved it was possible. And what of their newest ios iteration? Even worse for users on “old” hardware, which up until ios 7/ios 8 ran perfectly fine.
So yes, they update their software on previous hardware to ensure you’re experience will be worse and hopefully annoy you into buying a new device. Who can blame them though when their profit is about 75% of the price tag. I wouldn’t want you happy with the same device for more than a few years and neither do they. Remember, the iphone accounts for about 2/3 of their profit. This isn’t rocket science.
<evil update theory>
Actually, they update the software, but you don’t get many new features because “your hardware doesn’t support it”.
However it does require more horsepower that you also don’t have. So you actually don’t get the features you would like to have on a device that will now be slower….so let’s buy a new one that DOES get those features and makes it run fast again
</evil update theory>
I like IOS6 on my ipad2
Yes, and it’s funny that even with those new features disabled, performance still takes a big dive. Is anyone really stupid enough to believe Apple wants you to keep your iphone as long as possible when 2/3 of their profits come from selling new ones? I can’t say with any certainty that they intentionally degrade performance on “older” hardware, but the evidence absolutely puts it well within the realm of possibility. Apple is a for-profit business and they’re not known to play fair so why would you think they’ve got a halo over their head when it comes to this subject? I’m not a conspiracy theorist, I’m just not trusting & naive.
Planned obsolescence isn’t necessary when so much of the user base will upgrade regardless of the condition of their phone.
A thicker iPhone 6 would have been my preference. Who exactly cares about an extra millimetre? However with an extra mm of battery they could have blown the battery life of all other smartphones out of the water. Now that would have been a competitive advantage.
Yep, unfortunately being thinner is one of the most important things when marketing to the average Joe-Image-Conscious. Otherwise other manufacturers would have bigger batteries too.
When I have my Nokia E52 it was the thinnest phone you could buy (I didn’t know that until after I’d bought it). Then the iPhone 4 came out, and that took the crown of the thinnest phone by shaving a fraction of a mm off the E52. And that was the basis of a huge marketing point by Apple. Even though the battery life was widely known to be rubbish on the iPhone 4, people bought it in their millions. Making it an extra mm thicker wouldn’t have really been noticeable to the average user, and could have doubled the battery life, but then Apple and their users would miss out on the bragging rights of “thinnest phone in the world”.
http://money.cnn.com/2014/09/24/technology/mobile/apple-ios-8-issue…
[Apple] withdrew the software update Wednesday following widely reported issues that left some unable to use their phone.
After the update, the phones were unable to connect to cellular networks and the fingerprint reader, a security feature, did not work.
Yep, and it was a news item on BBC Radio this morning too. The advice was to reinstall iOS 8 to fix your problems…
Yeah…
An update for a telephone, wich breaks the telephone part of the phone… (lets clap hands everybody)
in your pocket, it means that your phone is too big, or your legs are too thin… maybe they only tested it with chunky fat arse yanks?