Submitted by “Microsoft says it has now recovered the personal data lost when its Sidekick servers suffered an outage on 13 October. Microsoft Corporate Vice President Roz Ho says that all data will be restored, beginning with personal contacts. She believes that only a minority of Sidekick users are still affected. ‘The outage was caused by a system failure that created data loss in the core database and the back up,’ she wrote in an open letter to customers.
The number of customers affected was not released, but Sidekick is believed to have more than one million subscribers overall.
Microsoft says it has installed a ‘more resilient back-up process’ to safeguard against a repeat incident.”
Before it was Danger and T-Mobile ..
Funny how that works…
Microsoft acquired Danger last year. So the infrastructure and policies are probably from Danger, but the headache belongs to Microsoft now.
I’m very glad, for the sake of the sidekick users, that they got a backup working.
I wonder if they used my stuff to get the data back?
http://www.freesoftwaremagazine.com/articles/recovery_raid
🙂 I bet in the unlikely event that they did, I won’t find a comment in the article congratulating me and saying how useful the code was.
I bet Paris Hilton is ecstatic. All her BFFs’ info is back.
‘all data will be restored’ so this isn’t news yet, right?
‘system failure that created data loss in the core database and the back up’ so it really is gone, right?
‘installed a ‘more resilient back-up process’ to safeguard against a repeat incident’ you did that in a few days, for a million customers, right?
This is just PR and altogether mostly bollocks.
I thought Windows made automatic restore points?
Do not be silly. This is not a desktop computer we’re talking about. The storage for the system data and the backup is a SAN built with Sun and Oracle products.
And I’d like to see the data actually restored before I believe it. Because right now it’s all seems very fishy:
http://www.roughlydrafted.com/2009/10/15/microsofts-pinkdanger-back…
In one respect you are right, though. Yes, they’re supposed to have backups. But apparently they decided to take chances with the backup.