Beyond the PC: Ballmer’s Battle Plan

“The word ‘intense’ was invented for Ballmer, who met with us in a green room that had a paper sign with his name taped to the door. While he was at first warm and engaging, a question about security features shifted his mood. His eyes, soft when he smiles, grew dark. The usually boisterous Ballmer became unexpectedly quiet and soon exited the room without saying goodbye. Still, he had a lot to say to SmartMoney senior writer Dyan Machan before he did.”

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