Apple Remote Desktop 3, Part 2: Interacting with Users

After you have Apple Remote Desktop installed, you can use it to interact with users by text chat or one-way messages and alerts. Find out how to respond to user problems, observe one or more remote computers, and take control of Mac workstations remotely to improve security, enhance classrooms, and improve teacher/student interaction or help desk operations. It’s all part of Ryan Faas’ series on learning how to use and get the most out of the robust features of Apple Remote Desktop.

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